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Discover the future of customer loyalty in the digital age
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Physical loyalty cards have clear drawbacks. Why the digital solution is so compelling—with a real-world example from KLIPP Hair Salon, where...
According to the DACH Loyalty Report 2026, customers enrolled in loyalty programs spend an average of 27.9 % more. We present 10 approaches...
Today, customer communication takes place across many channels simultaneously. Using data from the DACH Loyalty Report 2026, we show...
There are many ways to reach your customers. You can address them personally in the store, give them a...
PAYBACK, jö, DeutschlandCard, or maybe a dedicated loyalty app? We compare multi-partner rewards programs and individual...
Starbucks' loyalty program is one of the most successful in the restaurant industry. We'll show you what's behind Starbu...
From Fax to Push Notifications: How digital customer communication has evolved, which tools and AI trends matter today, and how...
Craftsmanship Meets Digital Connectivity: How Bakeries Are Using Apps, Digital Loyalty Cards, Click & Collect, and Smart Communication...
Running a hair salon isn't a walk in the park, but it's not rocket science either. Here's how to advertise smartly on a tight budget...
Christmas advertising doesn't have to be expensive: Practical tips on Advent calendars, fundraising campaigns, and digital customer loyalty...
The complaints you receive are never the problem—it’s the ones that never come in that are costly. How to manage complaints...
Did you know that you can easily calculate the value that a customer has for your company? D...
