Customer Relationship Management.
With our CRM functions, you can manage customer data securely and in compliance with data protection regulations directly in your dashboard. You can segment target groups, display personalized content and import existing data or invite new customers. This allows you to reach the right people at the right time with targeted messages.
Customer data management
Manage all customer data centrally, clearly and in compliance with data protection regulations. You can see who uses your app, how often your customers visit your store, which rewards have been redeemed and much more. This allows you to get to know your customers even better and respond to them in a targeted manner.
Value for your company:
Central customer data management: All customer data collected in one place
Comprehensive insights: Clear profiles with activities & preferences
Data protection compliant: GDPR-compliant management incl. opt-ins
Effective marketing: Basis for targeted campaigns & segmentation
Target group segmentation
With the segmentation function in the dashboard, you can easily divide your customers into groups based on characteristics. You can create manual segments that remain the same or automatic segments that update regularly. This allows you to make messages, rewards or content in the app visible only to certain groups. This makes your communication more personal, efficient and successful.
Value for your company:
Targeted approach: You reach the right customers with the right content at the right time.
Personalized communication: Messages, rewards and app content can be adapted per segment.
Higher success rate: Campaigns work better because they are tailored to specific user groups.
More insights: You understand your customers' behavior better and make data-based decisions.
Import customer data
With the import function in the dashboard, you can upload your customers' contact lists quickly and easily - from Excel or Google Sheets, for example. After uploading, you can invite customers directly to your loyalty club or use them for targeted campaigns. This way, you can easily reach customers acquired offline digitally.
Value for your company:
Simple upload: Existing customer data can be transferred to the system with just a few clicks.
Greater reach: Customers who don't use the app can also be contacted by email, for example.
Seamless integration: Imported customers can be integrated directly into the loyalty program.
Central database: All customer data collected in one place - simple and clear.
More than classic customer loyalty.
We offer you an all-in-one solution to better reach, retain and inspire your customers. Here you can get an overview of all the areas and functions that hello again covers.
