Insights & Analytics
With our analytics tools, you always have an overview of your business. In the dashboard, you can see at a glance how well your app is being received by your customers and collect valuable data about your customers' behavior.
Performance Dashboard
Track the success of your app and campaigns in real time. The performance dashboard provides you with a clear overview of all key figures - from customer activity to sales trends. You can immediately see where you stand and make targeted adjustments to your strategy.
Value for your company:
Full transparency: All relevant key figures presented in a compact and easy-to-understand way.
Time-saving: You can see at a glance how your app and campaigns are performing.
Better decisions: Data-supported insights help you to manage and optimize measures in a targeted manner.
Customer loyalty statistics
The customer loyalty statistics show you how active your users are - e.g. by redeeming rewards, collecting points or registering over time. This allows you to easily track developments and respond to them in a targeted manner.
Value for your company:
Your overview: Quickly understand how active your customers really are
Targeted planning: better timing of campaigns and tracking their impact
User understanding: Recognize the behaviour and preferences of your target groups
Success analysis: evaluate and optimize measures based on data
Frequency statistics
Get a clear overview of how regularly your customers visit your app or store. With the frequency statistics, you can see exactly which customer groups are particularly loyal and which return less often - perfect for developing targeted activation and retention measures.
Value for your company:
Visitor behavior at a glance: Track how often customers visit in a certain period of time
Target group recognition: Identify loyal customers and those who return less often
Targeted actions: Plan reactivation measures and personalized offers
More sales: Increase the frequency of visits through data-supported communication
RFM analysis
The RFM analysis helps you to evaluate your customers based on three key factors: Recency - how recently a purchase was made, Frequency - how often purchases were made, and Monetary - how much was spent. This allows you to recognize at a glance which customer groups are particularly valuable and can tailor your marketing measures accordingly.
Value for your company:
Focus on top customers: Identify highly active and loyal buyers
Hidden opportunities: Recognize potential among less active users
Individual approach: Personalize offers for each customer group
Further statistics
We offer you many more statistics that you can use to manage your loyalty program even more effectively. You gain insights into demographic characteristics, the most popular locations, app downloads and the collection and redemption behavior of points and rewards. This data helps you to better understand user behaviour, optimize offers and further develop your measures based on data.
Value for your company:
More insights: You receive many more reports to gain comprehensive insights into your customers' behavior.
Data-driven decisions: The analyses are designed to help you make data-based decisions.
More than classic customer loyalty.
We offer you an all-in-one solution to better reach, retain and inspire your customers. Here you can get an overview of all the areas and functions that hello again covers.
