Reviews & Customer Acquisition.
Satisfied customers are your best ambassadors. Collect valuable feedback and increase your visibility with authentic reviews directly in the app, on Google or in the App Store. This strengthens your reputation and builds lasting trust.
Customer Acquisition
Turn your best customers into real brand ambassadors! Thanks to the integrated referral function, existing app users can invite friends, family or colleagues to become part of your loyalty program. If the invitation is successful, both sides benefit from attractive rewards, which not only strengthens customer loyalty but also increases the reach of your brand.
Value for your company:
Growth through recommendations: Use the satisfaction of your customers to reach new target groups.
Reward system: Increase motivation by incentivizing successful invitations.
Increased brand awareness: New users get to know your offer through personal recommendations.
Internal ratings
With hello again, you can collect internal feedback from your customers directly in the app without it being publicly visible. This allows you to make targeted improvements to service quality or other aspects based on the opinions of your users. This data helps you to identify weaknesses and continuously increase customer satisfaction.
Value for your company:
Process optimization: Unpublished feedback to improve internal processes.
Customer insights: Detailed insights into service quality and customer experience.
Increase satisfaction: Opportunity to respond specifically to customer needs and increase satisfaction.
External ratings
hello again helps you to collect positive customer feedback on external platforms such as Google and the App Store. Satisfied users are automatically redirected to Google, which improves your ratings. These reviews strengthen your brand image and contribute to a positive perception.
Value for your company:
Increase visibility: Increased visibility and better findability in the App Store and Google.
Brand image: Strengthen your brand image through positive external reviews.
Customer acquisition: Optimization of customer acquisition through positive testimonials.
More than classic customer loyalty.
We offer you an all-in-one solution to better reach, retain and inspire your customers. Here you can get an overview of all the areas and functions that hello again covers.
