Communication & Marketing Automation.
Our marketing automation enables you to send automated and segmented messages - whether as an email, push message or SMS. You can plan and control these channels as part of targeted campaigns directly via your dashboard. You decide when, how and to whom to communicate. This allows you to maintain an overview at all times and continuously optimize your campaigns.
Push messages
Push messages offer you a unique opportunity to reach your customers directly! They appear directly on your customers' smartphones and you can easily send them from your dashboard. They are ideal for short-term offers, reminders or important updates. You can send them manually or have them triggered automatically when certain events occur.
Value for your company:
Direct communication channel: You can reach your customers directly on their smartphone.
Immediate attention: Your message lands directly on the lock screen.
Prompt communication: Ideal for short-term campaigns or reminders.
Targeted approach: Segment your target groups for relevant content.
E-Mails
The hello again email marketing solution consists of two powerful components: You can send one-off emails like classic newsletters immediately or on a scheduled basis - and automated emails that are triggered automatically on certain events (e.g. birthdays). The whole thing runs directly via your dashboard - without external tools. Particularly practical: in addition to your customers in the app or loyalty club, you can also reach pure email contacts, i.e. customers without your app.
Value for your company:
All-in-one solution: All email functions directly in the hello again dashboard - no extra tool required.
Maximum reach: Address all your customers, regardless of whether they are app users or not.
Automated & one-off emails: Send automated trigger emails or one-off newsletters - completely flexible.
SMS
SMS messages reach your customers directly on their cell phones - even without an app or Internet connection. They are particularly effective for time-critical information or when there is no email address.
Value for your company:
High reach: Reach customers without a smartphone or app.
Fast delivery: Ideal for urgent messages or short-term promotions.
Easy to use: No internet access required, direct communication with your customers.
AI campaign calendar
The AI campaign calendar supports you in planning and implementing your marketing campaigns. It offers you AI-based suggestions for campaigns based on seasonal events and the behavior of your customers. This allows you to design your communication efficiently and in a targeted manner.
Value for your company:
Structured planning: Keep an overview of all campaigns and promotions.
Intelligent suggestions: Use AI-supported recommendations for effective campaigns.
Time savings: Automate the planning and implementation of your marketing measures.
More than classic customer loyalty.
We offer you an all-in-one solution to better reach, retain and inspire your customers. Here you can get an overview of all the areas and functions that hello again covers.
