Working at hello again means one thing above all else: Professional development and teamwork. As one of the most successful scale-ups in the German-speaking world, we grow together with our team and every single team member. We place a particularly strong emphasis on professional development and team building. It’s no coincidence that two of our core values are #oneteam and #onestepahead. At hello again, you’ll learn something new every day because, in a rapidly growing market, we’re constantly rethinking customer loyalty.
Thanks to this formula for success, we can operate creatively and innovatively, continually develop new solutions, and position not only ourselves but also our client companies at the forefront of the market.
Are you interested in a job at hello again, think we’re great, and would love to join our team right away? Or are you wondering what career development opportunities we offer? In this blog post, we’ll give you an exclusive look behind the scenes at hello again.
Who We Are and Why Learning Is Part of the Job Here
Customer loyalty is more than just a stamp card. At hello again, we develop digital loyalty solutions that help companies delight and retain their customers over the long term—in a simple, smart, and measurable way. Since our founding in 2017, we’ve grown from a young startup into one of the leading providers of digital customer loyalty.
Today, brands such as Müller, FRISTO; L’Osteria, Jeans Fritz, and Resch&Frisch rely on our solution. What does that mean for you? Working at hello again means being part of a company that’s constantly evolving. And when you work at a growing company, you automatically grow with it.
A scale-up from Upper Austria with European ambitions
Our headquarters are located in Leonding, just outside Linz. This is where our products are developed, and where ideas are discussed, tested, and implemented. Because our team is constantly growing, we’ve already doubled our office space.
Our goal is clear: We want to become the No. 1 provider of digital customer loyalty solutions in Europe . Today, we already support over 1,000 companies in 28 countries.
For you, this means you don’t work within rigid structures, but rather right where things are happening. New markets, new products, and new technologies like AI are constantly bringing new challenges. In a scale-up, you don’t have to wait years for the next challenge. It usually comes faster than you think. That’s exactly what makes learning an integral part of the job here.
Execution, Simplicity, One Team: Our Values in Our Day-to-Day Work
Our values shape how we work together every day and how we continue to grow.
- Execution: We love putting ideas into action. We experiment, learn from the results, and get better every day. Those who roll up their sleeves gain a tremendous amount of experience with us in a short amount of time.
- Simplicity: We make complex things simple—for our customers and for ourselves. This sharpens our focus on what really matters. You bring this skill with you to every role.
- Customer Success: Our success is measured by the success of our customers. You’ll be working closely with real companies and facing real challenges. This will teach you how retail, restaurants, bakeries, and brands across various industries really operate today.
- One Team: Together, we push ourselves to new heights. We share knowledge, welcome questions, and celebrate our successes together. If you ever get stuck, there’s always someone there to help you.
- One Step Ahead: We never settle for the status quo. We think ahead, embrace new trends like AI early on, and continuously refine our product. For you, this means you’ll work with the latest tools and methods and always stay at the cutting edge of your field.
These values shape not only how we work together, but also how you grow with us—day by day and project by project.
Professional Development at hello again: Here Are Your Options
At our company, professional development has its own name: #growingmasterminds. Our internal professional development program is based on a simple belief: When our employees grow, hello again grows too. That’s why we make targeted investments in training with external professionals, encourage knowledge sharing within the team, and support you in your personal professional development.
Training Sessions with External Experts
- Public Speaking Workshops: Whether it’s a client meeting, a team meeting, or a presentation—those who speak persuasively get ahead. In our public speaking workshops with Ulla Theussl, you’ll work on your impact, your voice, and your presence. The workshops are available for beginners and advanced participants, so you can start exactly where you are right now.
- Confident Communication with Customers: Objections are a natural part of every customer conversation. What matters most is how you handle them. Together with Paul Schindler, we’ll practice handling objections and conducting confident conversations. We’ll start with a one-day on-site kickoff workshop. Afterward, you’ll reinforce what you’ve learned in three online sessions, each lasting 1.5 hours. This way, the knowledge doesn’t stay in the seminar room—it goes straight into your everyday work.
- IT Sales Training for Our Sales Team: Selling software is a discipline all its own. That’s why our sales team regularly trains with Jiri Siklar, an expert in IT and software sales. Whether you’re just starting out as a Sales Development Representative or already have experience as an Account Executive, here you’ll continuously hone your skills.
By Colleagues, for Colleagues
Sometimes the best expertise is right there at the desk next door. At hello again, we support one another. Employees from different teams and departments share their knowledge in internal workshops. Here are a few examples:
- Personal Branding on LinkedIn: How to Showcase Yourself and Your Expertise Online.
- Tech for Non-Techies: How our product works behind the scenes—explained in a way that's easy to understand for anyone without a background in development.
- SaaS KPIs: Which metrics matter in the software business and why they're relevant to your work.
This fosters a broader perspective that makes collaboration between teams noticeably easier. Because our philosophy is this: We’re always learning from and with one another.
Your Personalized Professional Development
Not every continuing education opportunity fits into a standard program. Maybe you’d like to delve deeper into a specific topic, earn a certification, or take a course that aligns perfectly with your career goals. We have room for that, too. Talk to your manager about it—together, we’ll figure out how we can best support you.
Balance for Mind and Body
If you’re studying a lot, you need a balance. That’s why regular sports activities like running workouts and yoga are also part of #growingmasterminds. Whether you’re racking up kilometers together or unwinding on the mat after an intense day—it’s not only good for your body, but also for team spirit.
From the Team: How Our Employees Experience Their Professional Growth
Tamara: From a Part-Time Job at SDR to Marketing
From a student with a part-time job to a Senior Product Marketing Manager: Tamara's journey shows just how much is possible at hello again if you're eager to grow.
After graduating from HLW | HLK Freistadt with a focus on Communication & Media Design, Tamara began her bachelor’s degree in „Marketing and Electronic Business“ (now „Marketing and Digital Business“) at FH Steyr.
On the side, she tutored German, but she actually wanted to get closer to what she was studying. In her second semester, the right opportunity came along: Our HR team reached out to her to ask if she’d be interested in a position as Sales Development Representative. After three interviews, it was clear: This was the right fit. In May 2022, Tamara joined hello again.
Flexibly Combining School and Work
Tamara completed her bachelor's degree as a full-time student. She came into the office on the one day a week she had off from school. If she ever had to switch that day, it was never a problem.
Her time in Sales Development had a lasting impact on her. She got to know our product and our customers inside and out. At the same time, she also grew as a person: When you bring in new customers every day, you become more self-confident and learn to stay composed.
From an Internship to My Own Campaign
Tamara applied internally for her required marketing internship and was accepted. There, she immediately took on a major project: the hello again Loyalty Report. From conducting the study to promoting it and launching her first campaign, she was able to immerse herself in all areas of marketing. She immediately linked this topic to her bachelor’s thesis.
After her internship, she took the next step: Tamara became Product Marketing Manager and, at the same time, began her master’s degree in „Digital Business Management“ at Steyr University of Applied Sciences and JKU Linz. Since completing her master’s degree, she has been Senior Product Marketing Manager .
„What was especially important to me was the flexibility and the understanding that I’m studying on the side. hello again has always supported me in that regard and consistently shown me new opportunities for growth. But what I like most is that I was allowed to help shape things so much right from the start. You can really get involved here—ideas are heard, and you’re given a lot of responsibility and freedom. And then there’s the team: It’s so much fun to work in such a positive environment with people who share my ambition.“
Tamara, Senior Product Marketing Manager at hello again
Alexander: From SDR to Project Manager in One Year
From Sales Development Representative to Project Manager for Customer Onboarding in just one year: Alex’s journey shows how quickly you can advance at hello again when you know where you want to go.
After graduating from the Oberpullendorf Business Academy, Alex studied economics and social sciences at the Vienna University of Economics and Business. As he neared the end of his studies, he looked for a company that prioritizes three things: an innovative product, genuine team spirit, and the customers.
Because he enjoys working with people, he felt that sales was the best fit for him. He applied for the position of Sales Development Representative at hello again. After three interviews, he started working full-time in January 2025 and successfully completed his degree at the same time.
Thousands of pitches—countless conversations
Alex’s time as an SDR was both educational and formative. Every day, he spoke with a wide variety of companies and individuals, pitched our product thousands of times, and worked with potential customers to identify where our solution creates the greatest value. Starting in September 2025, he also took on the role of Squad Captain. In this role, he provided his team with technical support to help them achieve their ambitious goals together.
The desire for more depth
Over time, working with existing customers became increasingly exciting for Alex. He wanted to delve deeper into the product, build long-term customer relationships, and help customers unlock the full potential of hello again. At the end of 2025, the right opportunity arose: a position as a project manager on the fulfillment team. After several interviews, he moved to Customer Onboarding in January 2026, exactly one year after he joined hello again.
From Kick-off to Go-live
Today, Alex works with our clients as soon as they’re handed off by the sales team. He helps them understand our product, identifies their challenges and needs, and works with them to find the best way to tailor hello again to their goals. As the direct point of contact, he coordinates the entire project from kick-off to go-live. In doing so, he works closely with other teams, such as the app development team, the dev team, and the integration team. Since joining the company, he has already successfully completed numerous projects with clients from a wide variety of industries.
„From the very beginning, it was especially important to me to grow both professionally and personally. I believe you do things well when you truly enjoy them and when the people around you support you in doing so. hello again has supported me from the very start. I was given direct responsibility for projects very early on, have a lot of autonomy in my daily work, and can actively contribute new ideas. In our team, we support each other every day, and there’s always someone willing to listen. I especially appreciate working in a team that shares my personal ambition.“
Alexander Fischer, Project Manager for Customer Onboarding
Malith: Coding for over 18 million users
From searching for the next big challenge to creating apps for millions of people: Malith’s journey shows just how much you can learn at hello again when you take on responsibility for a product of this scale.
Before Malith joined hello again, one thing was clear to him above all else: he wanted bigger challenges. He found them here. Since then, he has been developing feature-rich, user-friendly apps that are used by millions of people.
An app solution with over 1,000 variations
Malith quickly realized that development at hello again works differently. Every feature he and his team build must run in over 1,000 white-label apps. Scalability and configurability are therefore part of every decision from day one. That’s how he learned to think not just about a single solution, but about all the customers who would use it later on.
Growing with Every New Task
As the demands grew, so did Malith’s expertise. He familiarized himself with native integrations and secure web integrations. Together with the team, he also took on responsibility for our build pipeline, which compiles, signs, and publishes all of our apps. Another key focus area was observability. Logging, monitoring, and troubleshooting in production are now an integral part of his daily routine. Recently, AI tools have also become a natural part of his work. They enable him to take on more complex tasks and get significantly more done.
The #oneteam Culture
What Malith appreciates most about hello again is the team and the culture. Everyone helps each other and celebrates successes together—whether it’s closing a deal or launching a new app. He’s also motivated by working on a product with over 18 million users that aims to become number one in Europe.
Time for Fitness and Wanderlust
Even outside of work, Malith doesn’t miss out on anything. His longest-running side projects are longevity, fitness, and well-being. His colleagues support him in this, because a healthy lifestyle is part of our company culture. He also takes advantage of the good work-life balance to travel: He’s already explored many of Europe’s most beautiful places, covering over 50,000 kilometers in his dream car.
„At hello again, we never just build a single app. Every change we roll out has to work across more than 1,000 white-label apps and for millions of users. Plus, thanks to the good work-life balance, I have plenty of time for fitness, wellness, and exploring some of Europe’s most beautiful places.“
Malith Thilakarathne, Senior React Native Engineer & Mobile Application Developer
More Than Just Professional Development: What Else You Can Expect
Professional development is important to us. But we also understand that flexibility, a great team, and a fair salary are key factors when choosing a job. That’s why we’ve put together everything you need to know here.
Working Flexibly
With us, you’ll work in a way that fits your role and your life. Most of our positions are hybrid: You’ll combine working from home with days at our modern office in Leonding, just a few minutes from Linz, or at our location in Vienna. Some roles, such as those in sales, are particularly mobile: In these roles, you’ll work flexibly directly from your sales region (e.g., including in Germany) and will spend a lot of time on the road attending in-person client meetings. The specific model that applies to your position is listed directly in the respective job posting.
When it comes to managing your time, we rely on flexible hours. While there are core working hours as a fixed framework for coordination, beyond that we trust you: Everyone knows their own deadlines and projects best. If you have a doctor’s appointment or need to pick up your child early, we’ll always find a solution.
Team Culture and Events
At hello again, you don’t just work alongside your colleagues—you work with them. At least once a month, the entire team comes together for an all-hands meeting. There, we exchange ideas, share successes, and look ahead to our next goals together. That way, you always know what the other teams are working on and where we’re headed.
In addition to the planned events, there are also spontaneous moments: a group barbecue lunch, a lunchtime run in the area, or after-work drinks to celebrate the successful completion of a project.
New colleagues are part of our team from day one. If you're ever stuck, there's always someone there to help you out.
Named a kununu Top Company in 2023, 2024, 2025, and 2026
What our employees say about us is more important to us than any self-description. That’s why we’re all the more pleased that hello again has been recognized by kununu as a Top Company for four consecutive years: 2023, 2024, 2025, and 2026. The award is based on reviews from real employees. With a kununu score of 4.3 and a recommendation rate of 82%, it shows that our team feels at home here.
Want to see for yourself? You can find all the reviews on our kununu profile.
Salary Transparency
They say you shouldn't talk about money? We do. In each of our job postings, you'll find the minimum salary for the position. A higher salary is possible depending on your qualifications and experience. That way, you know where you stand right from the start, and we save everyone involved a lot of guesswork.
How to Join Us: Here's How the Application Process Works
Want to join hello again? We'll make it as easy as possible for you:
- Apply online: Select your desired position on our careers page and upload your resume. It only takes a few minutes.
- First Meeting: We'll get in touch with you within a few days. During your first conversation with our recruiting team, we'll get to know each other. We'll talk about your experience and goals, and you'll have the chance to ask any questions you have about hello again.
- Technical Interview: In the second interview, you’ll meet your future manager. This interview focuses on specific tasks and how you can contribute to the team. Depending on the role, there may be a short case study or a practical exercise.
- Final Interview: The final step is all about the big picture: Where is hello again headed, what role will you play in that, and do we get along on a personal level? Depending on the position and the team, you’ll also have the chance to meet one of our founders and/or our CEO, Franz Tretter, during this round.
- Offer: Is it a good fit for both sides? If so, you'll receive your offer and can start working with us soon.
From the first contact to the offer, it usually takes only 2–3 weeks. And no matter how it turns out, you'll receive feedback from us after every step.
Your contacts
Our HR team will guide you through the entire process and looks forward to hearing from you:
- Sandra Triantafillidis, Head of HR
- Pia Werner, Recruiting & HR Manager
- Anna-Maria Ettinger, Recruiting & HR Manager
- Astrid Fladenhofer, Recruiting & HR Manager
Current Job Openings
Whether it's Sales, Customer Success, Project Management, or Development: You can find all currently open positions on our careers page.
Can't find a job that's right for you? Does your profile defy categorization? That's great! Just send us a speculative application and tell us what you can do and why we'd be a good fit. Or connect with us directly. That way, you'll be the first to know when a suitable position opens up.
