#DACH

Customer Loyalty

Loyalty Trends 2026/27: The Most Important Developments in Customer Loyalty

Emotional connection, AI, and assistants that do the shopping themselves: These are the top loyalty trends for 2026/27—with…

Customer Communication

SMS Marketing for Customer Loyalty: When It's Worth It

SMS Marketing for Customer Loyalty: When It's Worth It—Emails End Up in the Spam Folder, Push Notifications Need a…