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Success Story | Municipality of Leonding

Digitalisation is "in" in Leonding: The new InLeonding app

The municipality of Leonding in the heart of Upper Austria - close to the provincial capital of Linz - is going digital: the InLeonding app has been available to citizens since the end of 2020 - and has been very well received.

Since then, the app has been continuously developed by and with hello again in order to offer citizens new functions and incentives. The businesses and companies in the municipality of Leonding also benefit from additional visibility. The core functions at a glance

  • Digital loyalty club with points collection function and valuable rewards

  • Rewards from various local businesses, from apple or pear vinegar from the local farm to a coffee from the confectioner and benefits at banks and gyms

  • Business overview with distance indicator for easy location

  • Club directory within the app

  • Job portal to promote the local labour market

The municipality of Leonding can score points with clear added value for its residents, particularly through the integration of local businesses and the job portal.

Simple app setup. Ongoing support.

Leonding's path to its own customer loyalty app.

1

Onboarding.

Our simple onboarding process accompanied the Leonding team from the signing of the deal through to the launch of their own app.

The app appeared in the Apple App Store and Google Play Store after a few months of development and ongoing updates on development progress.

2

Push-My-App.

Because the success of the Leonding app takes centre stage, we use our experience from over 800 customer projects to push the app:

Through regular innovations, updates and optimisation suggestions - for example in the form of live webinars - the Leonding team works with hello again to get the best out of the app.

3

Help center.

The comprehensive help centre with user manual, instructions for app optimisation and videos on numerous topics is available around the clock for quick help.

This allows the Leonding team to take the initiative and optimise, expand and improve the app independently.

4

Ongoing Support.

The hello again app support team is always available to the Leonding team if required.

Together, we ensure that both the company and the users of the app are offered the greatest possible added value through effective, digital customer loyalty.

Because we believe that customer loyalty must be valuable for all sides!

Take a look for yourself: The InLeonding App.

Sandra Roithmeier | Project member

Municipality Leonding

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The time for digitalization has come.

That's why stamp cards are out of date.

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